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RPA Robotic Process Automation

RPA: The Holy Grail of Process Improvement

Is Robotic Process Automation (RPA) the holy grail of process improvement in business and technology? We believe it is.

So in this post, we’ll explain:

  • What does it mean?
  • How does it work?
  • The benefits of the robotic process.
  • And how it can end repetitive tasks in business.

So if your goal is to make digital transformation a reality, you’ll love this article. Let’s begin.

What Is Robotic Process Automation (RPA)?

Robotic process automation (RPA) is a digital technology that deploys software robots to simulate human interactions with digital systems and handle repetitive tasks in the workflow.

Just like people, software robots (or bots) can complete a wide range of menial actions like navigating systems, inputting or extracting data, and performing a variety of other rule-based actions.

How Does Robotic Process Automation Work?

RPA systems leverage new technology like artificial intelligence (AI) and machine learning to automate repetitive tasks. 

Instead of following a list of actions like other workflow automation tools, RPA robots watch users perform them in the graphical user interface (GUI).

This enables them to learn the steps users take to complete these tasks, which the robots can then repeat directly in the GUI instead of the user.

The Benefits of Robotic Process Automation

The biggest benefit of robotic process automation is that it replaces human users from doing menial and repetitive tasks.

Robotic Process Automation benefits businesses because it can complete these tasks faster, more consistently, and with fewer errors than people.

In turn, this streamlines the workflow and gives human employees more time to focus on activities that require skill, experience, or creativity.

This makes the organization more agile, responsive, and more profitable, as they reduce the cost of repetitive tasks. 

Another benefit of RPA is that it’s a noninvasive way of automating workflow to accelerate the digital transformation of an organization.

This makes the RPA systems ideal for automating legacy systems that don’t have modern software capabilities like APIs, virtual desktop infrastructures (VDIs), cloud computing, or access to the latest database.

Examples of RPA Benefits

Robotic process automation benefits include these 8 things:

#1 Accelerated Digital Transformation

According to a survey, 63% of executive-level professionals agree that RPA is a key ingredient of the digital transformation in their company. 

#2 Major Cost-Saving Opportunities

Many companies across industries (including finance, technology, and investment banking) report that RPA has induced substantial improvement in their business metrics.

#3 Greater Resilience to Disruption

During the high demand caused by COVID-19 in 2020, RPA robots have helped businesses boost output and match workload peaks. 

#4 Higher Accuracy

According to this report by Forrester on the impact of RPA on employee experience, 57% of people said that RPA significantly reduces manual errors in the workplace.

#5 Improved Compliance

In 2018, a report stated that 92% of users had met or exceeded expectations because of RPA.

#6 Greater Productivity in the Workplace

In a global survey, 68% of workers agree how automation improves consistency and makes them more productive at the office.

#7 More Value from the Workforce

Around 60% of C-level executives agreed that Robotic Process Automation enabled their teams to focus on goal-oriented tasks vital for the strategic development of their organizations.

#8 Higher Employee Satisfaction

Another 57% of executives said that RPA raised the engagement of their employees and improved their happiness in the workplace.

How Much Does RPA Cost?

To be clear: the price of a robotic process automation solution depends on several factors. 

Among them, the most important ones include the number of RPA robots and the software components involved in their deployment. 

On average, the cost of an RPA bot is between $5,000 and $15,000 (depending on the developer and/or provider).

Take Steps to Automate a Manual Process

So, is RPA the holy grail of process automation and business improvement?

YES!

We believe it is.

That’s why we can support you in your efforts to reduce the cost of repetitive tasks.

Demakis Technologies offers a wide variety of services like managed services and helpdesk that can help you create a stable tech infrastructure built around your needs.
Please CONTACT US to find out how we can implement process automation services into your business.

Augmented Reality ar

Augmented reality – A Technology Trend that is Growing as AR devices

Hello and welcome to the new webinar at “Tea Time With Demakis”. We are going to be covering Augmented Reality.

We are going to take a closer look at augmented reality – a technology trend that is growing as AR devices are becoming more available. 

We’ll address the following questions:

  • What is augmented reality?
  • How is augmented reality used in business?
  • What are some of the best solutions for augmented reality?

So if you want to understand augmented reality better, and find out why this technology is emerging, this article is for you. 

Augmented reality is only getting bigger, and the possibilities of using this technology are endless as it could be used in any industry. If you’d like to find out more about innovative technology, please follow Demakis Technologies and continue reading about it on our blog.

The Newest Trends in MSP 2021

The Newest Trends in MSP 2021

Hello, everyone! Welcome to new webinar at “Tea Time With Demakis”. In this webinar we will be talking

about the newest trends among managed service providers (MSP). Specifically, we’ll address the following:

  • What is an MSP?
  • Why you should use an MSP
  • How it can help you
  • Which industries need an MSP the most
  • The top trends in MSP you need to look out for

So if you’re looking to choose an MSP for your business, you’ll enjoy watching this webinar.

If you’re looking for managed services that can provide your business with any of these trends, Demakis Technologies can help you. Please contact us immediately to get in touch with one of our IT professionals who can help you make the right decision based on your business’s needs.

augmented reality enterprise solution

Augmented Reality

In this post, we are going to take a closer look at augmented reality – a technology trend that is growing as AR devices are becoming more available. 

We’ll address the following questions:

  • What is augmented reality?
  • How is augmented reality used in business?
  • What are some of the best solutions for augmented reality?

So if you want to understand augmented reality better, and find out why this technology is emerging, this article is for you. 

Let’s begin.

What is augmented reality?

augmented reality in business

Augmented Reality uses information like analytics and data and transforms it into animations and images that are integrated with the real world. 

AR lets us experience a real-life environment that surrounds us with digital content and information overlaid on it by using a camera on a mobile phone or AR headset. 

Unlike virtual reality that creates its simulation, AR adds value to the real world as it is, and that is the main difference between virtual reality and AR. 

Augmented reality statistics

The AR market is one of the fastest-growing markets right now. AR is growing rapidly because it can be used in almost every industry (education, healthcare, travel, journalism, automotive, marketing, real estate, fashion). AR has an estimated market value of $50 billion by 2024.  

As more people are recognizing the potential of augmented reality, investment in AR is growing. Spending on AR and VR in 2020 on a global level is estimated to $18.8 billion.

AR has the potential to bring online shopping to the next level. When customers shop online, they can’t feel the product and see it in reality, and that’s why people are hesitant when they shop online. 40% of customers would pay more for a product if they could customize it in AR.  With AR, customers can make confident buying decisions

Augmented reality in business

AR technology in business can be very efficient, and that’s why AR is becoming a part of every company’s strategy. 

Augmented reality generates business value by becoming part of the product, and also by making performance across the value chain more successful. 

augmented reality

AR is used more than VR in business, but the mixed reality in business can be very beneficial. For example, The U.S. Department of Homeland Security is bringing together AR instructions with VR simulations to create emergency situations so they can train their people at a reduced cost. 

Here are some examples of how businesses are using AR in various industries:

Healthcare 

Although some people think the uses of AR and VR are mainly for the entertainment and gaming industry, this example shows that AR can improve any industry. 

AR could benefit both patients and health providers. It can help patients identify their symptoms. For example, EyeDecide is an app that allows the camera display to simulate a patient’s vision that is affected by a certain condition like cataracts. 

AR can assist surgeons during procedures, and help nurses find veins easier and faster. 

Fashion and Retail 

AR is transforming the way customers are making their purchasing decisions. Now, customers can interact with AR from the comfort of their own homes. 

Converse The Sampler app allows customers to virtually try on different shoe models, and pick their favorite model by only pointing a phone at their feet. 

One of the benefits of AR in the fashion industry is that with virtual dressing rooms, customers can experience the product, and be more confident in their buying decisions. 

Marketing

AR is a great way for companies to promote content to their target audience. AR campaigns give consumers a unique experience, thus taking advantage of AR in your marketing makes the product more interesting and desirable. 

Best solutions for augmented reality

uses of ar and vr

Here are some of the augmented reality solutions that show how much potential this technology has:

IKEA Place 

IKEA’s app allows customers to go through the furniture catalog, pick an item, and see how it fits in their home. The furniture is virtually shown in its true dimensions, and that eliminates the risk of purchasing something too big or too small for them. 

Sephora Virtual Artist

This mobile app uses facial recognition and allows customers to try on makeup virtually. By using this feature, customers can pick makeup that fits their skin tone without physically trying it on. 

Holoanatomy 

This technology is changing the learning methods among medical students by allowing them to see the human body in 3-D holograms. By using this technology, students can select individual organs and examine them in detail. This makes learning more practical and efficient. 

Augmented reality is only getting bigger, and possibilities of using this technology are endless as it could be used in any industry. If you’d like to find out more about innovative technology, please follow Demakis Technologies and continue reading about it on our blog.

Newest Trends in MSP

Newest Trends in MSP

In this post we’re going to inform you about the newest trends among managed service providers (MSP). Specifically, we’ll address the following:

  • What is an MSP?
  • Why you should use an MSP
  • How it can help you
  • Which industries need an MSP the most
  • The top trends in MSP you need to look out for

So if you’re looking to choose an MSP for your business, you’ll enjoy reading this article. Let’s begin.

What is an MSP?

Cybersecurity Trends in MSP

A managed service provider (MSP) is a company that offers remote management and support to a customer’s IT infrastructure. Nowadays, MSPs provide specific IT services such as data storage or cybersecurity, but also other tech services used in the legal, financial, healthcare, and other industries. Managed security services providers, for example, offer services such as remote firewall administration.

Managed Services vs Professional Services

Industry regulations and standards are constantly evolving. Companies need to invest a lot of money in hiring new employees and dedicate a lot of time to implement new technologies.

To avoid these problems, leaders are choosing MSPs instead of professional services, as they provide a more targeted approach to handling the challenges of the modern digital transformation in business.

Besides saving your company more money and time than professional services, an MSP provides a more stable and predictable base of business, as well.

Managed Service Provider vs Outsourcing

Although both Managed services and Outsourcing involve hiring an external organization, they involve different scopes of service. With outsourcing, you hire an external company to help address specific business needs. It can bring benefits to your business. But it usually only covers standardized processes or a specific service.

A managed service provider, on the other hand, offers a comprehensive range of technology services within one or many technology domains. These companies have large teams of skilled IT professionals that provide support and innovation for a wide range of IT services. MSP is really about people, processes and tools that are used.

Why use an MSP?

MSPs are becoming more important and popular with time, and there are a lot of advantages to it.

Here are the top 3 reasons you should consider using an MSP:

#1 New technologies

MSPs help your company quickly implement new technologies. In turn, new technologies will help automate your business and improve both processes and operations.

#2 Creating custom solutions

MSPs help you create custom solutions for your business’s main operations. This ensures they are running efficiently. But also, MSPs will regularly monitor and maintain your business operations, making sure that you are meeting all the industry regulations.

#3 Predictable costs

MSPs give the advantage of predictable IT support costs to customers of all sizes.

Which industries need IT managed services?

Small and medium-sized businesses are typical MSP customers. Companies that have limited in-house IT capabilities, choose MSP’s service to obtain IT expertise. Larger enterprises can also contract MSPs and use them as consultants or jointly with their internal IT teams.

Technologies Trends in MSP

Top MSP trends in 2021

In 2021, we expect important trends from last year to continue developing, but new ones to arrive on stage as well.

Here are the top 5 MSP trends this year:

#1 Cloud and Automation

It is difficult to keep your customers if you can’t fulfill their needs. A Cloud MSP helps your company initiate and achieve the digital transformation. The biggest benefit is that they only charge for the services that you are using.

The COVID-19 pandemic has heightened the cloud’s importance. The Aptum Technologies report stated that 95% of companies use some cloud computing models. Automation helps with removing all the repetitive tasks from business operations. It saves employees’ time and can also help in implementing automation solutions specifically made for your business processes.

#2 IoT Technology

MSPs help companies adopt new IoT (Internet of things) technologies. More than 10 billion IoT devices are connected to the internet and the number is rapidly growing. For businesses, it’s very difficult to find employees in this area of expertise and the investments cost a lot, so an MSP can be the solution.

#3 Immersive Technologies

As we live in times of social distancing, retailers of physical experiences are increasingly investing in AR/VR (augmented reality/virtual reality), 3D content, and 360-degree video. We can see more retailers uploading 3D models to their product pages, and using AR technology to allow consumers to visualize furniture at home, for example. MSPs should be able to offer these technologies, as they provide a new and safe experience for buyers and sellers.

#4 Use of Artificial Intelligence

Artificial Intelligence trends in MSP

AI helps technicians detect anomalies in systems much faster and suggests efficient ways to repair them. MSPs that offer AI solutions and machine learning are also able to analyze big data and provide insight into customer experience that can help your business improve user satisfaction. Shawn Mills, CEO at Lunavi, sees MSP and technology consulting firms as the future in AI, machine learning, and smart applications, but only after organizations have built a solid data platform.

#5 Cybersecurity 

Companies need a large budget for protection against cyber-attacks. They also need experts for implementing security solutions. MSPs offer to continuously monitor your infrastructure from cyber-attacks. If someone is attacking your system, MSPs can implement measures to defend it and ensure that all the necessary steps are taken to protect your critical assets.

If you’re looking for managed services that can provide your business with any of these trends, Demakis Technologies can help you.

Please contact us immediately to get in touch with one of our IT professionals who can help you make the right decision based on your business’s needs.