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RPA: The Holy Grail of Process Improvement

RPA Robotic Process Automation

Is Robotic Process Automation (RPA) the holy grail of process improvement in business and technology? We believe it is.

So in this post, we’ll explain:

  • What does it mean?
  • How does it work?
  • The benefits of the robotic process.
  • And how it can end repetitive tasks in business.

So if your goal is to make digital transformation a reality, you’ll love this article. Let’s begin.

What Is Robotic Process Automation (RPA)?

Robotic process automation (RPA) is a digital technology that deploys software robots to simulate human interactions with digital systems and handle repetitive tasks in the workflow.

Just like people, software robots (or bots) can complete a wide range of menial actions like navigating systems, inputting or extracting data, and performing a variety of other rule-based actions.

How Does Robotic Process Automation Work?

RPA systems leverage new technology like artificial intelligence (AI) and machine learning to automate repetitive tasks. 

Instead of following a list of actions like other workflow automation tools, RPA robots watch users perform them in the graphical user interface (GUI).

This enables them to learn the steps users take to complete these tasks, which the robots can then repeat directly in the GUI instead of the user.

The Benefits of Robotic Process Automation

The biggest benefit of robotic process automation is that it replaces human users from doing menial and repetitive tasks.

Robotic Process Automation benefits businesses because it can complete these tasks faster, more consistently, and with fewer errors than people.

In turn, this streamlines the workflow and gives human employees more time to focus on activities that require skill, experience, or creativity.

This makes the organization more agile, responsive, and more profitable, as they reduce the cost of repetitive tasks. 

Another benefit of RPA is that it’s a noninvasive way of automating workflow to accelerate the digital transformation of an organization.

This makes the RPA systems ideal for automating legacy systems that don’t have modern software capabilities like APIs, virtual desktop infrastructures (VDIs), cloud computing, or access to the latest database.

Examples of RPA Benefits

Robotic process automation benefits include these 8 things:

#1 Accelerated Digital Transformation

According to a survey, 63% of executive-level professionals agree that RPA is a key ingredient of the digital transformation in their company. 

#2 Major Cost-Saving Opportunities

Many companies across industries (including finance, technology, and investment banking) report that RPA has induced substantial improvement in their business metrics.

#3 Greater Resilience to Disruption

During the high demand caused by COVID-19 in 2020, RPA robots have helped businesses boost output and match workload peaks. 

#4 Higher Accuracy

According to this report by Forrester on the impact of RPA on employee experience, 57% of people said that RPA significantly reduces manual errors in the workplace.

#5 Improved Compliance

In 2018, a report stated that 92% of users had met or exceeded expectations because of RPA.

#6 Greater Productivity in the Workplace

In a global survey, 68% of workers agree how automation improves consistency and makes them more productive at the office.

#7 More Value from the Workforce

Around 60% of C-level executives agreed that Robotic Process Automation enabled their teams to focus on goal-oriented tasks vital for the strategic development of their organizations.

#8 Higher Employee Satisfaction

Another 57% of executives said that RPA raised the engagement of their employees and improved their happiness in the workplace.

How Much Does RPA Cost?

To be clear: the price of a robotic process automation solution depends on several factors. 

Among them, the most important ones include the number of RPA robots and the software components involved in their deployment. 

On average, the cost of an RPA bot is between $5,000 and $15,000 (depending on the developer and/or provider).

Take Steps to Automate a Manual Process

So, is RPA the holy grail of process automation and business improvement?


We believe it is.

That’s why we can support you in your efforts to reduce the cost of repetitive tasks.

Demakis Technologies offers a wide variety of services like managed services and helpdesk that can help you create a stable tech infrastructure built around your needs.
Please CONTACT US to find out how we can implement process automation services into your business.

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