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How to Gain ROI from your Managed Service Provider?

gain ROI

Keeping your business up and running can be costly at times. Not to mention a gamble, particularly if you’re a startup.

A trustworthy IT service is not an expense – it’s an investment. Handing a portion of your responsibilities to a proven managed service provider adds value to your organization and helps you gain s return on investment (ROI).

Managed service providers function through economies of scale and shared resources. A proven provider helps you gain a measurable ROI. But some returns on your investment may be harder to quantify – that doesn’t mean you should overlook them.

The Benefits of Managed Service Providers

The demand for managed service providers rose in recent years for a good reason. CEOs and managers clearly see the value MSPs bring. Reports show that the compound annual growth rate (CAGR) for a forecasted period of 2022-2027 is at 12.44%!

Here is a rundown of the most obvious ways MSPs benefit businesses:

  • They standardize processes – These are companies that are pros at what they do. They have a blueprint when approaching each new business and its challenges. They standardize processes, leading to better performance and lower costs.
  • They know everything about certain industries – Most great MSPs are experts in a few niches and industries. So when you pick them, you know you’re getting someone who is following the latest trends in your industry.

Top Ways You Gain ROI from MSPs

You’re not just choosing an MSP for a piece of mind – you’re choosing them to scale your business and gain ROI. So you need to choose wisely, otherwise, you risk not getting the neat perks we will be listing below.

Savings with Scalability

Let’s start with a short one, and with a benefit people tend to overlook – it’s much easier to scale up or down when using MSP services.

That way you can make sure you’re balanced in your spending, which can lead you to gain ROI. Saving through scalability means that you pay just for what you need. MSPs provide tailored packages. That is because even in one industry alone, not all businesses have the same needs. So MSPs offer custom-made packages, and it’s up to the user of the services to choose which one they need the most.

gain return on investment

Lower Downtime

Downtime is rarely cheap. In some companies, lost minutes amount to thousands of lost dollars.

When looking to gain ROI, pay attention to the downtime you experience before and after using MSPs. You will probably see that you were saving money when using MSP services, although the exact number varies from one situation to another. But overall, MSPs will provide support, strategic guidance, and an experienced team that knows the ins and outs of the industry and the potential crisis situations.

Pro tip: When trying to calculate your ROI and separate it from reduced downtime, it’s vital you find out exactly how much downtime you had before and after hiring your managed service provider. Furthermore, you should figure out how many of your employees were affected and how long each issue lasted.

Using the Latest Tech

You snooze, you lose. Or translated for this article – if you don’t keep up and innovate, you’ll bleed money eventually. MSPs help you keep up with the competition, as well as stand out – the perfect combo to gain ROI.

Some of the tech perks you get when working with MSPs:

  • AI technology that streamlines processes
  • Optimization for B2B customer profiles
  • CRM platforms and project manager platforms
  • State-of-the-art reports and data analysis 

By partnering with proven professionals, you’re taking the future-driven and proactive approach that leads you to gain ROI.

Project Delivery

You’d be unpleasantly surprised to find out how many businesses miss their project delivery deadline. Why does this happen?

Well, the reasons are many, but often we see businesses and organizations that fail to engage end-users, which leads to drop off and a needlessly missed chance of ROI. Other businesses overestimate themselves and realize in the middle of the project that they won’t be able to deliver everything required. Add inadequate project managers to the mix and you have the recipe for the perfect disaster. MSPs built the foundation of their whole industry based on efficient delivery management. An MSP with strategic expertise has little problem with meeting a deadline and executing projects.

Final Word

The ways MSPs help your business are many. In this blog post, we listed the most obvious ways you can gain ROI when partnering with a managed service provider.

If you’re smart with using your future MSP, you’ll be able to focus on other important business goals you have set.

If you want to be that smart, contact us at Demakis Technologies and begin your increased ROI journey by outsourcing your IT needs to a proven provider.

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