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Category Archives: Managed Services

Here’s How Managed Security Services Works

Here’s How Managed Security Services Works

More and more organizations are investing their security budgets into managed security services. An evolving threat landscape requires skilled security talent and expertise yet there is a major imparity in finding qualified talent and a need to monitor and manage security events on a 24/7/365 basis. In this blog, we share how managed security services work as well as some key benefits of using a managed security service provider (MSSP).   

What is Managed Security Services? 

Managed security services include outsourced monitoring and management of your security systems and devices. An MSSP manages your Security Incident and Event Management (SIEM) tools, Intrusion Detection Systems/Intrusion Prevention Systems, firewalls, anti-virus, vulnerability and compliance management, and more. 

How Managed Security Services Works

Organizations use MSSPs to offload the tedious work of managing and monitoring hundreds if not thousands of security incidents and events a day. If your organization lacks in-house security resources, the expertise, or the time to monitor and manage your security environment continuously then managed security services is a beneficial choice. 

Fully- Managed vs. Co-Managed Security Services 

There are two types of managed security services: Fully-managed and Co-managed security services. 

Fully-Managed Services – the security services provider owns the security technologies and manages and monitors the security events generated from these tools and technologies. If your organization is budget conscious or if you don’t have internal resources to learn and manage an array of the latest technologies, then fully-managed security services are most likely a good fit. 

Co-Managed – If your organization owns an array of security technologies and is short on internal security resources required to manage these solutions on a 24x7x365 basis, then co-managed security services are beneficial. You can eventually bring the monitoring and management of technologies back in-house as your organization scales and you build a Security Operations Center (SOC).  

An MSSP can educate and inform you about each tool’s features, functionality, and set up the best configuration. In addition, co-managed security services allow your staff to focus on other strategic security projects and offload the intensive job of monitoring and managing events during non-business hours. Hence, why many MSSPs offer 24x7x365 coverage. 

Managed Security Services how it works

Threat Monitoring & Management 

Today’s security landscape requires continuous monitoring and investigation of threats. Security data is collected from a variety of sources, and an MSSP can use this to identify correlations in your security incidents, ultimately, pinpointing anomalies and malicious activity. 

A team of security analysts at an MSSP will evaluate your security data and determine if these incidents should be turned into security events with alerts.  If so, tickets are opened and notifications performed per a collection of escalation profiles, which set a priority and notify appropriately, forming an incident response playbook for your organization. 

A managed security services provider should also have security analysts trained to threat hunt. According to Carbon Black, a leading provider of Next-Gen Endpoint Protection, threat hunting is: 

“The active pursuit of abnormal activity on servers and endpoints that may be signs of compromise.” 

A common approach for many organizations with in-house security teams is to simply wait for an alert. With threat hunting, the security provider actively looks for network activity, Indicators of Compromise, and unusual endpoint activity. The analysts at the MSSP will not wait for alerts or security incidents but rather proactively look for anomalies and malicious activities. 

Incident Response and Event Investigation 

Managed Security Services find out how it works

Once a security alert is created, the MSSP team will work on remediating the incident. Your internal team may be overwhelmed with other essential security tasks. Offloading incident response to a provider allows your organization to accelerate handling incidents that before could require multiple shifts or even days to fix. 

Consider the time it may take to patch software, push out new AV signatures, investigate all aspects of the security event, and communicate a security breach to your employees and customers (if necessary). A third tier IR team can contain threats and minimize the duration and impact of a security incident by employing a team of skilled analysts that have worked on multiple customer environments. 

Security Intelligence 

Security intelligence can come from open and private sources and helps an organization improve its detection and response activities. If your organization is unable to dedicate full-time staff to threat intelligence gathering, then managed security services is beneficial. 

A leading MSSP can offer relevant threat intelligence for enabling security technologies, monitoring and reporting to your organization. Threat Intelligence provides the security team the insights needed to proactively hunt threats.  

For small to large organizations, the benefit of threat intelligence from an MSSP is that it’s based on a wide variety of scenarios across its entire client base, to have it analyzed by knowledgeable security specialists that can determine how it may impact your organization in the short term and long-term. 

Also, with a full array of security technologies and clients in-house, the managed security provider offers your organization insights into global threats in real-time. An MSSP gives your organization an advantage when defending against zero-day threats, new vulnerabilities, and ransomware that can easily evade detection. 

Perhaps this year you might consider fully-managed or co-managed security services and offload your strenuous workload of security tasks to an MSSP. 

Did you enjoy this blog article? Comment below with your feedback, or feel free to contact us to learn more about our IT solutions. 

Cyber101 Managed SIEM vs. Managed Security Service Providers

Cyber101: Managed SIEM vs. Managed Security Service Providers

What is the difference between Managed SIEM and Managed Security Service Provider?

A reader recently asked “What’s the difference between a Managed SIEM Service and a Managed Security Service Provider?” . It’s a question that doesn’t get asked often enough, and the differences can range from “pretty big” to “insanely different.”  Let’s dive a bit deeper and see what sets these two types of services apart: 

Security Information and Event Management (SIEM) systems are designed to collect and analyze security and other logs from networking devices (like firewalls) as well as servers, appliances, VM’s and other infrastructure.  In many cases they can also report on whatever they find.  While a SIEM is an invaluable tool to have as part of your security protocols, they can be difficult to manage and require specialized training to use effectively. 

Managed SIEM vs. Managed Security Service Providers

A Managed SIEM Service (MSS) is a company that does what it says on the tin.  They coordinate the collection of logs into the SIEM and handle data integrity, storage, and reporting operations.  However, it’s important to note that how much of each of those a particular MSS does can vary wildly.  Some simply coordinate gathering the logs and managing the actual SIEM platform itself; reporting on the raw data but not giving insight into what it means.   

Others handle storage and data management, but expect that the customer has one or more employees who will run reports and keep an eye on what’s actually going on.  Still others may do analysis, but report on all anomalies they find – including those that aren’t actual threats.  If your organization has cybersecurity personnel on the payroll, this service can be added into your overall security program, but probably isn’t sufficient to be a security program on its own. 

Managed SIEM: Centralized or Individual?

Managed SIEM Service providers may manage a centralized SIEM for multiple customers, or may set up and manage individual SIEM platforms for each customer.  Both methods are valid, so long as proper multi-tenancy restrictions are put in place so that customer data does not mix; and typically both types of solution sets can get the MSS job done. 

MSSP Solutions That Stand Out

Managed Security Service Providers

A Managed Security Services Provider (MSSP) will do what an MSS does as part of their package of services, but most often goes beyond that by a good measure.  MSSP will analyze the data that the logs represent to look for anomalies that may or may not be threats.  They will then analyze those anomalies to determine if a threat exists, and what impact that threat could have on the customer’s data and systems.  MSSP also has established methodologies to notify the customer of actual threats, and typically will also provide remediation guidance to help fix whatever security issues led to that threat event. 

Added to this, the majority of MSSP’s offer extended services – either as part of the base service or as add-ons purchased as bundles or a-la-carte.  For example, MSSP’s offer endpoint protection (anti-malware, Data Loss Prevention systems, etc.), email protection to stop phishing attacks and email fraud, vulnerability scanning to identify potential security issues before they become actual security issues, etc.   

MSSP Keeps You Informed On Regular Basis

MSS Providers

Since the MSSP handles so many of the individual security concerns of a customer, they also routinely set up regular briefings or meetings to relay new information to the customer and gather information about changes (upcoming or already in-place) to infrastructure, applications, etc.  This allows the MSSP’s services to best suit the changing reality of the IT landscape as more core applications move to Software as a Service, new technologies for networking are brought into play, etc.  

All of these services go beyond what would be expected of an MSS provider because they involve more than just the SIEM and the reports a SIEM can produce.  They require analysts to differentiate between anomalies that are benign and threats that need to be addressed.  These analysts are also trained in determining how significant a threat is in order to advise remediation over time or immediately.   

MSSP is also maintaining threat intelligence services to know what threats are out there, which are seeing growth and which are the most dangerous, and which are most likely to impact their customers at any given point in time.  And, of course, systems that handle vulnerability scanning, email, and endpoint protection are totally outside the scope of a SIEM, and wouldn’t be expected of an MSS; but are standard offerings for an MSSP. 

Conclusion

In short, an MSSP will offer MSS as part of their overall service packages, but typically an MSSP will go far beyond just managing the SIEM for a customer.  Which is the best fit for you depends on what IT and Cybersecurity talent you have on staff, if they can be used 24/7, and what hardware and/or software you have or are willing to acquire and manage from a security perspective.  You also need to know if you have the skill-set and tools to go beyond what a SIEM can offer.  If any of those points aren’t already part of your organization, then an MSSP is the way to go as they can supplement your staff, work with your IT partners, typically offer 24/7 services, and bring all the tools and skills required with them.

If you are looking for best IT solutions for your company, be free to contact us at Demakis Technologies.

10 Uncommon Cybersecurity Threats that Need be Avoided

10 Uncommon Cybersecurity Threats that Need be Avoided

Threats Blooming in the Cyberworld

The Cyber World or the Internet is a vast place where the sharing of data has its pros and cons. We all know the pros as our lives are now much easier, thanks to the Internet. However, not many of us are aware of the external cyber threats that go hand in hand with data Cybersecurity Threats.  

There are certain common Cybersecurity Threats that we can avoid in order to achieve a secure and safe atmosphere for the growth of our business or any sort of activities that require shared knowledge and the transmission of data.  

Cybersecurity Threats that Need be Avoided

Cloud Jacking 

Cloud Jacking is one of the most prominent types of attacks in recent times where certain code injection is being done to hamper and modify or take control of sensitive information stored in the cloud, and this is a very dangerous kind of data security threat. 

The threat to IoT Devices 

IoT or Internet of Things is a rapidly growing industry, and it will grow to $1.1 trillion by 2026. Since this is a new technology, it is vulnerable to cyberthreats and not much has been developed, in terms of cybersecurity, in this field. 

Deepfake 

Deepfake is the manipulation of an existing image or video through the help of machine learning and artificial intelligence. And this is a major threat in terms of hampering the image of someone influential running an organization which will unfortunately, become a very common cyber threat to businesses. 

Mobile Malware 

As more and more people are moving from laptops to mobiles and tablets, mobile Malwares are being developed to specifically target mobile phone operating systems. And in the near future, it will be one of the external cyber threats to the cybersecurity of Mobile Devices. 

5G-to-Wi-Fi Security Vulnerabilities 

With 5G rolling out across expansive public areas like airports, shopping centers, and hotels, the voice and data information of users on their cellular-enabled devices gets communicated via Wi-Fi access points. While mobile devices possess built-in intelligence to silently and automatically switch between cellular and Wi-Fi networks. Security researchers have already identified a number of vulnerabilities in this handover process. It is very likely that new, critical 5G-to-Wi-Fi security vulnerabilities will be exposed in 2020, and hence the importance of managing cybersecurity threats like upgrading security protocols in public Wi-Fi is needed. 

Insider Cybersecurity Threats

10 Cybersecurity Threats that Need be Avoided

Insider Cybersecurity Threats not only involve malicious attacks, but also the negligent use of systems and data by employees. 

To protect against these threats, organizations need to quickly and accurately detect, investigate, and respond to issues that could be indicators of insider attacks and this underlines the impact of people on cybersecurity. 

Application Programming Interface (API) Vulnerabilities and Breaches 

Application programming interface (API) security readiness typically lags behind web app security across the majority of organizations today. Additionally, more than two-thirds of the organizations readily make APIs available to the public to allow external developers and partners to tap into their app ecosystems and software platforms. 

As the dependence on APIs increases, API-based breaches will become more prominent in 2020. This will trigger adverse impacts on high-profile apps in financial processes, messaging, peer-to-peer and social media. As more organizations continue to adopt APIs for their applications, API security will be exposed as the weakest link, which could lead to cloud-native threats and put user data and privacy at risk. 

Email Initiated Infections 

Email Initiated Infections occur when a user clicks on an email attachment or a link in an email, either in error or thinking they’re clicking on a legitimate link/attachment. The most sophisticated attacks are nicely formatted emails, looking like they’re from a legitimate source. Links in legitimate-looking emails contain an attractive and enticing link that either collects personal data, downloads malware or deploys a small “dropper” file that calls back to the command server for more instructions. If there is a layer of protection that stops this dropper from interacting with the server, downloading the malware, or completing the infection, the chances of the infection spreading become much more limited. 

User-Initiated Website Visit 

When a user visits a website and inadvertently downloads malware it infects their endpoint system. This may also have implications for the network to which the device is connected to. Sometimes even “safe sites” can be the conduit of malware-laced links. However, a clear majority of the time, this type of cyberattack is caused by an unprotected endpoint device visiting a known unsafe site. This can happen even on known safe sites in a variety of situations such as website hijacking or URL poisoning. And this is one of the most common cyber threats to a business. 

DDoS

Cybersecurity Threats to be Avoided

Distributed denial of service (DDoS) attacks leverages the power of hundreds or even thousands of infected computers with the intent of crashing websites or entire networks. These groups of infected computers are known as a botnet or bot network. Typically, the target is businesses, but personal computers can be used en masse to execute a DDoS cyberattack without the innocent individual even knowing it. And this is one of the most common cyber threats to a business. 

Conclusion

It is clear that growing businesses must make on-going cybersecurity training a priority for all employees while establishing a multi-layered security strategy because everyone should have a personal goal pertaining to cybersecurity to avoid digital threats. Proactively keeping employees safe online and using the latest threat intelligence to stop threats before and after they have entered the company network is more important than ever and we must always move towards developing modern technologies on how to mitigate common cyberattacks. 

If you’d like to learn more about Cybersecurity threat mitigation for your business, contact us here at Demakis Technologies!

Multi-Cloud Strategies And Ways To Counter Any Issues

Multi-Cloud Strategies And Ways To Counter Any Issues

What are some Cloud strategy elements? 

For the growth of any business company, IT systems need to work together with them to protect their data and keep other digital systems safe and sound. Cloud computing in IT systems nowadays is very important as it is on-demand and helps to protect data and storage as cloud storage and provides computing power without direct management by the user. Today, we’re going to learn about different topics related to cloud computing like cloud strategies, hybrid cloud, cloud threats, and cloud security.  

The Environment in a Cloud System  

Multi-Cloud Strategies

Cloud environment in cloud systems is used to reduce costs as it is different from the typical equipment purchase. In the normal cloud world, the IT equipment is always purchased ahead of time and is purchased by the organization’s capital budget, but in a cloud environment, the organization only needs to pay for the service. The cost of the equipment will be cut from the operational budget provided by the organization, which saves money.  

Magic Quadrant: Magic quadrant for cloud is a series of market research reports published by a firm called Gartner.  

Architecture in Cloud  

A multi-cloud architecture is an environment where business organizations can build a secure cloud atmosphere different from the normal cloud atmosphere.   

Multi-cloud and Cloud Strategy   

The main intent of the multi-cloud strategy is to use as many clouds as required to limit the use of one cloud from a single provider.  

The cloud strategies are an outline for enhancing the role of a cloud in an organization or company rather than moving everything to the cloud. Many organizations lack cloud strategies but it is projected that 70% of them will have these strategies in place by 2022.  

The key cloud strategy goals are: 

  1. To understand the availability implications 
  2. To understand the governance of your data  
  3. To understand the management impact  
  4. To understand the goals of the government  
  5. To check the number of clouds and understand them  

Digital Enterprise strategy  

Multi-Cloud Strategies Counter Any Issues

Enterprise cloud strategy is a digital model where business organizations can access virtualized IT resources from any public or private cloud service provider on a pay-per-use basis. The resources can consist of networking infrastructure, data storage, or servers. The enterprise cloud strategy helps business organizations with flexibility, reducing costs, and increasing network security.  One big enterprise cloud strategy example is Netflix which took almost 6 to 7 years to transform its applications and move to microservices.  

Hybrid Cloud vs. Multi-Cloud  

An organization with a multi-cloud solution always uses multiple public cloud services from different providers. The different clouds can be used to provide the best service to the company and also include the multi-use operational approach.  

Some of you may ask, “What is a hybrid multi-cloud?” and “how is it different from multi-cloud solutions”? Hybrid multi-cloud combines both public and private clouds to obtain the best service to the organization. The components of a hybrid multi-cloud always work together which is different from the multi-cloud model.  

Machine learning 

A multi-cloud is an environment where an organization uses more than one cloud service to deliver special information. A multi-cloud can easily access intelligent capabilities without advanced skills in artificial intelligence (AI). Cloud companies like AWS and Google cloud offer many options for machine learning multi-cloud that do not require the knowledge of AI nor a team for data scientists.  

The benefits of machine learning are: 

  1. The cloud pay-per-use method is very good for AI or machine workloads, as you can manage the speed and power of GPUs.  
  2. Many machine learning engines give the opportunity to write codes using python and TensorFlow libraries.  
  3. The cloud machine learning makes it easy for the organizations to work and explore machine learning as projects get piled up and the demand increases.  

Risks and threats in the cloud  

As cloud systems provide so much security and protection of data digitally, it also has multi-cloud threats that can harm the company any time. Some of the multi-cloud threats are:  

  • Workload freshness  
  • Monitoring multi-cloud  
  • Authentication  
  • Authorization 

Security patches in the cloud  

To counter any risks in digital cloud systems, multi-cloud security should also be provided with it. Some multi-cloud security measures that can be taken are:  

  • Your cloud environments should be under control  
  • Use API software developer Axway as a software to provide security  
  • Minimize reliability and redundancy  
  • Avoid vendor lock-in  

SaaS security information 

Multi-Cloud Strategies Counter Issues

The increasing demand for a software-as-a-service (SaaS) application in business organizations has led to the development of best service practices that help SaaS security to protect the property.  

To minimize risks the following are the SaaS security best practices:  

  • Implement SaaS security controls  
  • Keep up with the development of tech 
  • Balance risks and productivity 

Conclusion

Today we learned all about cloud systems including cloud strategies, hybrid multi-cloud, multi-cloud threats, and multi-cloud security.  

If you’d like more information on the best practices guide to Multi-Cloud, contact us here at Demakis Technologies! 

Why Is Using An MSP Crucial For Business Growth

Why Is Using An MSP Crucial For Business Growth?

How To Select The Most Effective MSP 

MSP stands for ‘Managed Services Provider’. IT companies provide your business with various types of services that involve maintenance, restoration, issue prevention, protection of data, and knowledge that will help the growth of your company. Today, we’ll be learning more about MSP Managed Services Providerby answering several frequently asked questions.  

MSP Managed Services Provider Business

Why use an MSP Managed Services Provider?  

The most frequently asked question by people in business is “Why use an MSP?”. An MSP allows companies to focus on the expansion of their business while leaving the IT Systems to the IT professionals.  

Benefits

MSP benefits the business industry in many ways and when the collaboration is completed perfectly by managing all the risks, then it can be beneficial in every way. 

Some ways MSP benefits the business industry are:  

1. It saves a ton of cash! 
2. Program visibility is enhanced accurately.  
3. Analysis and data management keep your data secure.  
4. Advancement and implementation of the most recent technologies gives you a competitive edge. 

5. Scalability allows your IT infrastructure to easily adapt to your growing business. 

Now that you’re aware of all the benefits MSP offers, you’re probably asking, “How to pick out the simplest MSP?”.  To get this answer, you will need to inquire if the MSP provides the following:

MSP Managed Services Provider Business Growth
  1. 24/7, 365 remote management and monitoring system.  
  2. Remote and on-site support.  
  3. Cybersecurity solutions.  
  4. Checklist for managed IT services.  
  5. Efficiency   
  6. Helpdesk 

Assist 

MSP Assist could be a reliable, scalable, and technically superb team that gives support to the IT technical team on the company’s support requests.  

Streamlined

Streamlined efficiency in business means to make fewer errors and have less delays. Business processes are done daily but every company likely faces problems like stressed colleagues, unhappy customers, or missed deadlines, etc. Streamlined efficiency contains solutions to those problems. 

Vertical Strategy

Using An MSP Managed Services Provider Crucial For Business Growth

Vertical Strategy may be a competitive integration by which a corporation takes complete control over one or more stages of the companies’ production and distribution. Vertical strategies always choose to take full control over the provision of raw materials and even its distribution. 

Trusted Advisor 

Trusted advisor network (TAN) are a regional group of individuals who are dedicated to collaborative networking and work for business owners and c- level executives. Trusted advisor network’s members meet regularly for the expansion of business and to create trust. 

MSP Managed Services Provider Security

MSP’s Military Intelligence Section 5s is important alongside managing risks and IT programs because threats are constantly changing and adapting and you need an ideal security partner like MSP’s security service to protect your business.  

Non-PC System 

All computer system’s software needs specific forms of hardware to work; those prerequisites are called non-pc requirements.  

Cyber Insurance

Within the cyber world, compliance refers to a program that helps manage risks and protect information. Cyber insurance is  insurance that covers loss of data as a result of a cyber breach or attack.  

Conclusion

Today, we discussed how MSP can improve the business industry and make it easier and more efficient. We provided answers to questions like “Why use an MSP Managed Services Provider?” or “What are the advantages of using an MSP?”.  We also learned how important MSP security services are. If you’d like to learn more about how MSP can help your business grow, contact us here at Demakis Technologies.

If you’re interested to learn more about how Demakis Technologies can help streamline your business’s IT, contact us